{"id":845,"date":"2017-07-13T06:58:00","date_gmt":"2017-07-13T06:58:00","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart\/demos\/?page_id=845"},"modified":"2023-10-28T21:23:23","modified_gmt":"2023-10-28T21:23:23","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/firstaidkitexpress.com\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;6938&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;right&#8221; parallax_scroll=&#8221;no&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;3\/5&#8243;][vc_column_text text_larger=&#8221;no&#8221;]<span style=\"font-size: 45px;font-weight: 600;color: #000\">We&#8217;re Here To Help<\/span><br \/>\n<span style=\"color: #66cc99;font-size: 30px\"><strong>1 (888) 987 2326<\/strong> TOLL FREE<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text text_larger=&#8221;no&#8221; woodmart_inline=&#8221;no&#8221;]__________________________________________________________________________________<\/p>\n<p><strong>WHY CHOOSE\u00a0FIRST AID KIT EXPRESS?<\/strong><\/p>\n<p>First Aid Kit Express distributes a wide selection of quality products at competitive prices.<\/p>\n<p>We pride ourselves in providing personalized customer service, with efficient delivery!<\/p>\n<p><em><strong>We ship <\/strong><strong>exclusively within Canada.<\/strong><\/em><\/p>\n<p>__________________________________________________________________________________<\/p>\n<p><strong>PRODUCTS<\/strong><\/p>\n<p>A list of \u201cOur Products\u201d is categorized at the left-hand side of the home page.<\/p>\n<p>After clicking on the category and sub-category, you can click on the item for a description, content list, image (if available), and price.<\/p>\n<p>__________________________________________________________________________________<\/p>\n<p><strong>SEARCH<\/strong><\/p>\n<p>Search by product name or Item #.\u00a0 <em>(All products can also be viewed \u201clisted by category\u201d at the left-hand side of the home page.)<\/em><\/p>\n<p>If you cannot find a specific item on our website, please contact us by email: <a href=\"mailto:info@firstaidkitexpress.com\">info@firstaidkitexpress.com<\/a> or toll free 1-888-987-2326.<\/p>\n<p>__________________________________________________________________________________<\/p>\n<p><strong>ORDERING<\/strong><\/p>\n<p>We accept orders through our\u00a0<strong>shopping cart; <\/strong><strong>toll free: 1-888-987-2326 <\/strong>or<strong>\u00a0email:\u00a0<\/strong><a href=\"mailto:sales@firstaidkitexpress.com\">sales@firstaidkitexpress.com<\/a><\/p>\n<p><strong>__________________________________________________________________________________<\/strong><\/p>\n<p><strong>PAYMENT<\/strong><\/p>\n<p>Payment through our shopping cart is securely accepted by;<\/p>\n<ul>\n<li><strong>Credit Card:\u00a0<\/strong> VISA, MasterCard, American Express, Apple Pay<\/li>\n<li><strong>PayPal<\/strong><\/li>\n<\/ul>\n<p>Alternatively, we can email you an <strong>invoice<\/strong>, which can be securely paid on-line by all major credit cards.<\/p>\n<p>Note:\u00a0 We <strong>DO NOT<\/strong> add a surcharge fee for credit card transactions.<\/p>\n<p><strong>Invoice by Purchase Order:\u00a0 <\/strong>With a Pre-authorized Corporate Account.<\/p>\n<p>If you are experiencing difficulty in the check out, please contact us: toll free 1-888-987-2326 or email: <a href=\"mailto:sales@firstaidkitexpress.com\">sales@firstaidkitexpress.com<\/a><\/p>\n<p>__________________________________________________________________________________<\/p>\n<p><strong>SHIPPING<\/strong><\/p>\n<p>We provide\u00a0<strong>FREE<\/strong> shipping on pre-tax orders over $125.00.\u00a0 <strong>*<\/strong>Exemptions apply!<\/p>\n<p>Orders typically ship within 2-3 business days, unless production is required.\u00a0 At times there<strong>\u00a0may be a longer processing time.<\/strong>\u00a0 The courier\/tracking information is sent via email.<\/p>\n<p>All items are shipped by reputable couriers.\u00a0 We use a low price-based shipping charge:<\/p>\n<div align=\"center\">\n<table border=\"1\" width=\"60%\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"51%\">\n<p align=\"center\"><strong>Order Total (Pre-Tax)<\/strong><\/p>\n<\/td>\n<td valign=\"top\" width=\"47%\">\n<p align=\"center\"><strong>Shipping Cost<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"51%\">\n<p align=\"center\"><strong>Up to $125.00<\/strong><\/p>\n<\/td>\n<td valign=\"top\" width=\"47%\">\n<p align=\"center\"><strong>$12.95<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"51%\">\n<p align=\"center\"><strong>$125.01 and up<\/strong><\/p>\n<\/td>\n<td valign=\"top\" width=\"47%\">\n<p align=\"center\"><strong>*Free Shipping<\/strong><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n<p><em><strong>Note:\u00a0 <\/strong>We reserve the right when special shipping circumstances arise, to adjust the shipping charge or minimum order amount.\u00a0 When applicable, customers are immediately notified by phone or email, prior to shipping.<\/em><\/p>\n<p><strong>International Shipping:\u00a0 <\/strong>We ship exclusively within Canada.<\/p>\n<p>__________________________________________________________________________________<\/p>\n<p><strong>RETURN POLICY:\u00a0 <\/strong>Please refer to our &#8220;Return Policy&#8221; under \u201cTerms of Service\u201d at the bottom of this page.<\/p>\n<p><strong>Note<\/strong>:\u00a0 All flu, pandemic\/Coronavirus related products (respirators, surgical masks, hand sanitizers, surface disinfectants, gloves) are non-returnable\/refundable.<\/p>\n<p><strong>SHIPPING LIQUIDS:<\/strong>\u00a0 Liquids damaged in transit are not covered by courier insurance policies.\u00a0 First Aid Kit Express will not take responsibility for liquids damaged in transit.<\/p>\n<p><strong>__________________________________________________________________________________<\/strong><\/p>\n<p><strong>PRIVACY POLICY:<\/strong>\u00a0 Please refer to our \u201cPrivacy Policy\u201d at the bottom of this page.<\/p>\n<p>__________________________________________________________________________________<\/p>\n<p><strong>GOVERNMENT LINKS<\/strong><\/p>\n<h4 align=\"center\">Provincial &amp; Territorial Occupational Health and Safety Contact Information<\/h4>\n<div align=\"center\">\n<table border=\"0\" width=\"600\" cellspacing=\"8\">\n<tbody>\n<tr valign=\"top\">\n<td width=\"162\"><strong>British Columbia<\/strong><\/td>\n<td width=\"544\"><strong>WorkSafeBC<\/strong><br \/>\n6951 Westminster Highway<br \/>\nRichmond, BC V7C 1C6<br \/>\nPhone: (604) 273-2266, Toll Free: (800) 661-2112, Fax: (604) 279-7494<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.worksafebc.com\/en\">https:\/\/www.worksafebc.com\/en<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Alberta<\/strong><\/td>\n<td><strong>Workplace Health &amp; Safety<\/strong><br \/>\n9th floor 10808 \u2013 99 Avenue<br \/>\nEdmonton, AB T5K 0G5<br \/>\nPhone: (780) 415-0602, Toll Free: (866) 415-8690, Fax: (780) 422-0835<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.alberta.ca\/occupational-health-safety.aspx\">https:\/\/www.alberta.ca\/occupational-health-safety.aspx<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Saskatchewan<\/strong><\/td>\n<td><strong>Department of Labour, Occupational Health and Safety Branch<\/strong><br \/>\n1870 Albert Street, 6th Floor<br \/>\nRegina, SK S4P 3V7<br \/>\nPhone: (306) 787-4496, Toll Free: (800) 567-7233, Fax: (306) 787-2208<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.saskatchewan.ca\/government\/government-structure\/ministries\/labour-relations-and-workplace-safety\">https:\/\/www.saskatchewan.ca\/government\/government-structure\/ministries\/labour-relations-and-workplace-safety<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Manitoba<\/strong><\/td>\n<td><strong>Workplace Safety and Health Division<\/strong><br \/>\n200 \u2013 401 York Avenue<br \/>\nWinnipeg, MB R3C OP8<br \/>\nPhone: (204) 945-3446, Toll Free: (800) 282-8069, Fax: (204) 945-4556<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.gov.mb.ca\/labour\/safety\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.gov.mb.ca\/labour\/safety\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Ontario<\/strong><\/td>\n<td><strong>Workplace Safety and Insurance Board\u00a0<\/strong><br \/>\n200 Front Street West, 18th Floor<br \/>\nToronto, ON M5V 3J1<br \/>\nPhone: (416) 344-1016, Toll Free: (800) 663-6639, Fax: (416) 344-3493<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.gov.on.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.gov.on.ca\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Quebec<\/strong><\/td>\n<td><strong>Workers\u2019 Compensation Board<\/strong><br \/>\n1, Complexe Desjardins, Tour du Sud, 30th Floor, C.P.3<br \/>\nSucursale Place Desjardins<br \/>\nMontreal, Quebec H5B 1H1<br \/>\nPhone: (514) 906-3000, Fax: (514) 906-3740<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.csst.qc.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.csst.qc.ca\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>New Brunswick<\/strong><\/td>\n<td><b>WorkSafeNB<\/b><br \/>\n500 Beaverbrook Court, Fourth Floor<br \/>\nFredericton, NB E3B 5X4<br \/>\nPhone: (506) 453-2467, Toll Free: (800) 442-9776, Fax: (506) 453-7982<br \/>\nWebsite:\u00a0\u00a0<a href=\"https:\/\/www.worksafenb.ca\/\">https:\/\/www.worksafenb.ca\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Nova Scotia<\/strong><\/td>\n<td><strong>Department of Environment &amp; Labour, Occupational Health &amp; Safety Division<\/strong><br \/>\n5151 Terminal Road, P.O. Box 697,<br \/>\nHalifax, NS B3J 2T8<br \/>\nPhone: (902) 424-5400, Toll Free: (800) 952-2687, Fax: (902) 424-5599<br \/>\nWebsite:\u00a0\u00a0<a href=\"https:\/\/novascotia.ca\/lae\/healthandsafety\/\">https:\/\/novascotia.ca\/lae\/healthandsafety\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Prince Edward Island<\/strong><\/td>\n<td><strong>Workers\u2019 Compensation Board<\/strong><br \/>\n14 Weymouth Street, P.O. Box 757<br \/>\nCharlottetown, PE C1A 7L7<br \/>\nPhone: (902) 368-5680, Toll Free: (800) 237-5049, Fax: (902) 368-5705<br \/>\nWebsite:\u00a0<a href=\"http:\/\/www.wcb.pe.ca\/\">http:\/\/www.wcb.pe.ca\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Newfoundland &amp; Labrador<\/strong><\/td>\n<td><strong>Workplace Health, Safety &amp; Compensation Commission\u00a0<\/strong><br \/>\n146 \u2013 148 Forest Road, P.O. Box 9000<br \/>\nSt. John\u2019s, NF A1A 3B8<br \/>\nPhone: (709) 778-1000, Toll Free: (800) 563-9000, Fax: (709) 738-1714<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.gov.nl.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.gov.nl.ca<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Nothwest Territories<br \/>\n&amp; Nunavut<\/strong><\/td>\n<td><strong>Workers\u2019 Compensation Board<\/strong><br \/>\n5022 49th Street, Centre Square, 3rd Floor, P.O. Box 8888<br \/>\nYellowknife, NT X1A 2R3<br \/>\nPhone: (867) 920-3888, Toll Free: (800) 661-0792, Fax: (867) 873-4596<br \/>\nWebsite:\u00a0<a href=\"https:\/\/www.gov.nt.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.gov.nt.ca\/<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Yukon<\/strong><\/td>\n<td><strong>Workers\u2019 Compensation Health &amp; Safety Board<\/strong><br \/>\nPhone: (867) 667-5645, Toll Free: (800) 661-0443, Fax: (867) 393-6279<br \/>\nWebsite:\u00a0<a href=\"https:\/\/wcb.yk.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/wcb.yk.ca\/<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr width=\"100%\" \/>\n<\/div>\n<div align=\"center\">\n<table border=\"0\" width=\"600\" cellspacing=\"8\">\n<tbody>\n<tr valign=\"top\">\n<td colspan=\"2\">\n<div align=\"center\">\n<h4><strong>Federal Occupational Health and Safety Contact Information<\/strong><\/h4>\n<\/div>\n<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td colspan=\"2\"><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/www.hrsdc.gc.ca\/en\/gateways\/topics\/oxs-gxr.shtml\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.hrsdc.gc.ca\/en\/gateways\/topics\/oxs-gxr.shtml<\/a><\/td>\n<\/tr>\n<tr valign=\"top\">\n<td width=\"244\"><strong>British Columbia &amp; Yukon Region<\/strong><\/td>\n<td width=\"328\"><strong>Regional Office<\/strong><br \/>\nToll Free: (800) 661-1997<br \/>\n<strong>Kelowna District Office<\/strong><br \/>\nTel: (250) 762-3018, Toll Free: (888) 336-4933<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Alberta\u00a0<\/strong><\/td>\n<td><strong>Regional Office<\/strong><br \/>\nTel: (780) 427-3731<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Saskatchewan Region<\/strong><\/td>\n<td><strong>Regional and Regina District Offices<\/strong><br \/>\nTel: (306) 780-5408<br \/>\n<strong>Saskatoon District Office<\/strong><br \/>\nTel: (306) 975-4303<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Manitoba Region<\/strong><\/td>\n<td><strong>Winnipeg District Office<\/strong><br \/>\nTel: (204) 983-6375, Toll free: (800) 838-2033<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Ontario Region<\/strong><\/td>\n<td><strong>Metro York District Office<\/strong><br \/>\nTel: (416) 954-5900, Toll Free: (866) 854-8888<br \/>\n<strong>Ottawa and North\/East District Office<\/strong><br \/>\nTel: (613) 946-2800, Toll Free: (800) 463-2493<br \/>\n<strong>Southwestern District Office<\/strong><br \/>\nTel: (519) 645-4047, Toll Free: (800) 567-3862<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Quebec Region<\/strong><\/td>\n<td><strong>Regional Office<\/strong><br \/>\nTel: (514) 283-2214<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>New Brunswick Region<\/strong><\/td>\n<td><strong>Regional Office<\/strong><br \/>\nTel: (506) 851-6640<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Nova Scotia Region<\/strong><\/td>\n<td><strong>Regional and Halifax District Offices<\/strong><br \/>\nTel: (902) 426-4995<br \/>\n<strong>Sydney District Office<\/strong><br \/>\nTel: (902) 564-7130<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Prince Edward Island Region<\/strong><\/td>\n<td><strong>Regional Office<br \/>\n<\/strong>Tel: (902) 566-7171<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Newfoundland Region<\/strong><\/td>\n<td><strong>Regional Office<\/strong><br \/>\nTel: (709) 772-5022<\/td>\n<\/tr>\n<tr valign=\"top\">\n<td><strong>Northwest Territories &amp; Nunavut Region<\/strong><\/td>\n<td><strong>Northwest Territories and Nunavut<\/strong><br \/>\nTel: (780) 419-3967, Toll Free: (800) 897-5629<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center\"><strong>_____________________________________________________________________________________________________________<\/strong><\/p>\n<h4 style=\"text-align: center\"><strong>Standards Council of Canada<\/strong><\/h4>\n<p style=\"text-align: center\">55 Metcalfe, Suite 600 | Ottawa, ON K1P 6L5<\/p>\n<p style=\"text-align: center\">Canadian Standards Association (CSA)<\/p>\n<p style=\"text-align: center\">Website:\u00a0 <a href=\"https:\/\/www.scc.ca\/en\/search\/site\/first%20aid%20kits\">www.scc.ca\/en\/search\/site\/first%20aid%20kits<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/5&#8243;][vc_single_image image=&#8221;6938&#8243; 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